Service Now


Turn Time to Value With our ServiceNow Training

We offer training program across ServiceNow admin, development and scripting on ServiceNow platform. Are you just getting started or want to expand your skills and knowledge of ServiceNow, we can show you how to work at lightning speed and capitalize on your employment.

Why learn ServiceNow?

With the advent of cloud and advanced technologies that just works across all solutions the need to automate processes to work effortlessly expands the need for ServiceNow. ServiceNow platform has been in the offing since 2012. Using ServiceNow organizations define, organize and automate work flows, eliminate the need for mail and spreadsheets to transform delivery and manage services. Most of the organizations across the world provide services which require automations. ServiceNow offers service management to every department of an organization that includes human resources, IT, amenities, etc. The offerings from ServiceNow demands high skills hence the need to tune your skills.

Your take away

  • A detailed understanding of ServiceNow ITSM tool
  • Prepares you for the ServiceNow certification
  • Improvised client services from certified resources

Key factors of training

  • Span of the course is 60 hours
  • Hands-on training
  • Theory classes along with practical sessions
  • Certified and industry experienced trainers
  • Mock examination
  • Certification guidance
  • Career support through relevant career opportunities

Who should take ServiceNow certification?

This certification has been designed for those professionals who want to master service management. Programmers, system operation professionals and professionals emerging from other cloud technologies can take up this certification course.

What should you know?

It is not required to know any particular Information Technology skills. You should be familiar with service portal concepts.

ServiceNow Certified Professional Course

[Preparation for the ServiceNow Professional – certification exam]
As a ServiceNow professional you will utilize your expertise to leverage ServiceNow platform for your organization. The certification assesses your technical proficiency to develop, automate workflows and service, and manage data in the ServiceNow Platform.
On successful completion of the course and examination ServiceNow Professional certification will be issued by JPA solutions.

Course Coverage

  • Explore ServiceNow interface
  • Understand configuration of ServiceNow user administration
  • Data Management
  • Service Automation
  • Core Application Administration and development
  • Creating application
  • Tables, form and dictionary
  • Importing & exporting XML
  • Client Scripts such as Ajax
  • Catalog Management
  • Creating workflow
  • Importing data
  • User administration
  • Email notification
  • Create SLA & Schedule
  • Schedule jobs
  • Access control list
  • Content Management
  • Introduction to Web service
  • ServiceNow scripting- JavaScript
  • Server side Scripting
  • Hands on sessions along with assignments